Director - Technology Operations
Company: Cheddar
Location: Plano
Posted on: October 31, 2024
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Job Description:
Select how often (in days) to receive an alert:Director -
Technology OperationsLocation: Plano, TX, US, 75024Brand: Altice
USARequisition #: 7225Altice USA is a cutting-edge communications,
media, and tech company. We connect people to what matters most to
them; texting with friends, advertising that resonates, or binge
watching their favorite show. Our differentiated approach centers
around technologies that push the envelope and deliver the ultimate
customer experience. We're building a workforce that attracts and
retains the best talent, not only to meet the needs of our
customers, but that also reflects the diverse communities we
serve.Job SummaryThe Director, Technology Operations is responsible
for overseeing the Infrastructure / Platform Operations which
includes: Client Ops; VDI Ops; O365/Exchange Ops; Corporate Network
Ops and Security Ops; Service Desk and Identity Operations. The
Director will analyze and redesign, as needed, all functions,
improve the overall end-to-end customer experience for our users,
facilities and partner sites as well as identify opportunities for
automation and/or self-service to reduce staffing requirements /
eliminate non-value added activities. Additionally, this leader
will maintain close working partnerships and interactions with all
CTIO functions to support Operations Automation
needs.Responsibilities
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Keywords: Cheddar, Garland , Director - Technology Operations, Executive , Plano, Texas
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